Before you send us a message, check the FAQ below
Most common questions are answered here, so you might find your solution right away.

    1. Log into your account here

    2. Click on the Power Curve package

    3. Next to card details click ‘change’

  • You can cancel by logging in here, clicking the Power Curve package and then clicking cancel. Your profile will remain open until the current billing period expires, after which time it will be archived.

  • No, we are unable to change the payment date.

  • Unfortunately, at this time, our software does not offer a pause functionality.

  • Visit this page.

    1. Open your app and click the ‘You’ tab on the bottom right

    2. Up the top right click the gear icon to open settings

    3. Click ‘app integrations’ - this will open up a page where you can log into your fitness wearable apps

    4. Click ‘data source’ at the top right to ensure your metrics are syncing from the correct app

    1. Open your MyFitnessPal account and head to your settings

    2. Make sure your profile is set to ‘public’ so that MFP will enable data sync for your profile

    3. Return to the Eat Run Lift app and connect your MFP account

  • Check your iOS app store or Google Play store and make sure you’re running the latest version of the app.

    1. Ensure notifications are on your desired setting in your phone notification settings (on Apple open ‘settings’ ‘notifications’ and then find the Eat Run Lift app)

    2. Inside the Eat Run Lift app click the ‘you’ tab

    3. Click ‘notifications’ and adjust your settings in here to allow/disallow notifications

Can’t find what you’re looking for?

Get in touch, we’re happy to help!

Meet Zoe – your friendly support contact

You’ll be chatting with Zoe, Rachel’s younger sister. She lives in London with her husband Dave, and is a qualified personal trainer – though these days, she works behind the scenes with the Eat Run Lift team to help you get what you need quickly and easily.

If you have a training or nutrition question, please place that into Rachel’s Q&A boxes inside the Power Curve Program.

This support form is just for technical and billing support, so Zoe can swoop in and get those sorted for you without delay.