Terms &
conditions

EAT RUN LIFT
Website Terms and Terms of Business

These Website Terms and Terms of Business govern your use of our website, www.eatrunlift.me, (the “Website”) and your relationship with Eat Run Lift (“we”, “us” or “Eat Run Lift”). Please read these terms carefully as they affect your rights and liabilities under the law.

If you do not agree to these Terms of Use, please do not register as a member, use the Website, or purchase any of our Products.

Eat Run Lift (nor any of its employees, agents or representatives), is engaged in rendering medical advice, nor does it (or any of its employees, agents or representatives) hold itself of out as qualified to do so.

We strongly recommend that you seek that you seek professional medical advice before embarking on any diet or exercise program.

1. Introduction

   1. This Website provides an online personal training service through which you can purchase fitness e-books, online video courses and tailored fitness and diet programs.
      

   2. These terms will apply to all users (“you”) of the Website and all purchasers of Products.
      

   3. By using the Website, or by purchasing any Products from us, you agree to be bound by these Terms of Use.
      

   4. Please note that these Terms of Use may be amended from time to time. Notification of any changes will be made by us posting new terms onto the Website. In continuing to use the Website you confirm that you accept the then current Terms of Use in full at the time you use the Website. If you do not accept the amended Terms of Use then you must cancel your registration or subscription and the previous terms will continue to apply pending termination.
      

2. Our Products

   1. We will offer through the Website the following products (the “Products”)

      1. e-books;
         

      2. online courses;
         

      3. training plans (self-paced);
         

      4. online coaching;
         

      5. meal plans;
         

      6. individually tailored personal plans (each a “Personal Plan”).
         

3. Fees

   1. You can view and access the Website free of charge, however in order to access eBooks, courses, and personalised plans you will need to purchase the product of your choosing.
      

   2. The fees payable in respect of the products and services will be clearly displayed on the Website.
      

4. How to contact us

   1. We are Eat Run Lift, a company registered in Australia and our mailing address is PO Box 209, Elwood, VIC 3184.
      

5. Registration

   1. When you register as a member for personalised coaching we will ask that you provide certain personal information including but not limited to your name, email address, postal address, and, your payment details. Any personal information you provide to us with will be handled in accordance with our Privacy and Data Protection Policy.
      

   2. On registration you will be asked to create a password. You must keep this password confidential and must not disclose it or share it with anyone. If you know or suspect that someone else knows your password you should notify us by contacting hello@eatrunlift.me immediately.
      

   3. If we have reason to believe that there is likely to be a breach of security or misuse of the Website through your account by means of the use of your password or otherwise we may require you to change your password or we may suspend your account. Until we are satisfied that your account is secure, you may not be able to access the Website.
      

   4. You agree that all personal information that you supply to us will be accurate, complete and kept up to date at all times. We may use the information provided to us to contact you.
      

6. Products: Cancellation

   1. You have a statutory right to change your mind (without giving a reason) within 7 days of purchasing the Premium Coaching Program (personalised coaching) and receive a refund. This will not apply if you have already started downloading the relevant product.
      

   2. If you want to end your contract with us. Email us at hello@eatrunlift.me. Please provide your name, details of the order and, where available, your phone number and email address. telling us of the reason you wish to cancel.

   3. All eBook and online Course purchases made on www.eatrunlift.me are non-refundable. Since the eBooks and courses made available here are intangible, we cannot accept any request for refunds. In the case where a purchase error is made please contact us via hello@eatrunlift.me to discuss a resolution.
      

7. Licence

   1. On your purchase of the relevant Product, we will grant to you, for your own personal use only, a limited, non-exclusive, non-transferable license to access our Website and (as the case may be):

      1. access video on a streaming only basis;
         

      2. access and download e-books;
         

      3. access and download personalised fitness and coaching plans;
         

   2. You are not permitted to share any of the content licensed under these terms with any other individuals.
      

   3. Except for the foregoing limited license, no right, title or interest shall be transferred to you.
      

8. Viruses, hacking and other offences

   1. You agree not to upload any files or post, distribute publish any files on the Website that contain viruses, corrupted files, or malicious code or any other similar software or programs that may damage the operation of another’s computer.
      

   2. You must not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access the Website, the server on which the Website is stored or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or a distributed denial-of service attack.
      

   3. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your membership and right to use the Website will cease immediately.
      

   4. We will not be liable for any loss or damage caused by viruses, a distributed denial-of-service attack or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website or to your downloading of any material posted on it, or on any website linked to it.
      

9. Availability

   1. Although we aim to offer you the best service possible, we make no promise that the Website will meet your requirements. We cannot guarantee that the Website will be fault-free. If a fault occurs with the Website you should report it to hello@eatrunlift.me and we will attempt to correct the fault as soon as we reasonably can.
      

   2. Your access to the Website may be occasionally restricted or interrupted to allow for repairs, maintenance or the introduction of new facilities or services or because we are unable to offer the Website for reasons beyond our control (such as a denial of service attack). In this event we will attempt to restore the service as soon as we reasonably can. Any such restrictions or interruptions shall not constitute a breach by us of these terms.
      

10. Our Liability

    1. Nothing in the agreement excludes our liability arising as a result of our negligence for:

       1. Death or personal injury;
          

       2. Fraud or fraudulent misrepresentation.
          

    2. Eat Run Lift (nor any of its employees, agents or representatives), is not engaged in rendering medical advice, nor does it (or any of its employees, agents or representatives) hold itself of out as qualified to do so.
       

    3. We strongly recommend that you seek professional medical advice before embarking on any diet or exercise program.
       

    4. Any exercise program, even in healthy individuals, carries risk. You have a responsibility to exercise you own personal judgment, as well as any other considerations, before acting on any of the content provided by us.
       

    5. Where we provide you with a Personal Plan, the information contained therein should not be regarded as or relied upon as being a comprehensive health or exercise programme. Accordingly any actions that you take in relation to a personal plan should not be pursued regardless or to the exclusion of other information, opinions or judgments that are available to you.
       

    6. Any Personal Plan will have been prepared on the basis of information provided by you. You are responsible for the accuracy of any information that you provide to us. You are responsible for informing us of any health issues or medical conditions when asking us to prepare a Personal Plan.
       

    7. Before taking any action in relation to a Personal Plan, you must take into account any other factors apart from the Personal Plan of which you are or ought to be aware. For example, we always recommend that you seek professional medical advice before embarking on any exercise programme. Your decisions to engage in any exercise programme should take into account any medical or other professional advice that it available to you as well as using your own personal judgment as to what activity is safe for you to engage in.

    8. The information set out in any Personal Plan may relate to certain contexts and may not be suitable in other contexts. It is your responsibility to ensure that you do not use the information we provide in the wrong context.
       For example, where a program was tailored for a woman who was not pregnant, this would not be appropriate for her to use after becoming pregnant.

    9. You are responsible for informing us of any health issues and pre-existing medical conditions when you ask us to prepare a Personal Plan.
       

    10. Any information that we provide that does not form part of a Personal Plan, whether obtained through our website, e-book, video course, social media (such as Facebook, Instagram or Twitter) or otherwise, is provided for the purposes of general information only.
        

11. Expected Results

    1. While we believe that for most people, following our programmes and methods will lead to desired results, all exercise programs depend on the individual. Result will be affected by the effort and commitment of the individual, however in some circumstances even where an individual follows our program, they may not achieve the desired results. We therefore provide no warranties of any kind, express or implied, as to:

       1. the effectiveness any techniques, diets or programmes that we deliver; or
          

       2. the results that you may achieve as a result of following our programs.
          

    2. All testimonials contain shown on our website or in our content are real people who have followed the plans provided by us. For the avoidance of any doubt, however, they are not indicative of the results that you are likely to achieve, rather they are included as examples of the results that particular individuals have achieved.
       

12. Data Protection Policy

    1. We request that all personal information that you provide is accurate, current and complete.
       

    2. Any information which is collected using the Website including sensitive and personal information will be held by us in accordance with our Privacy and Data Protection Policy. You are responsible for ensuring that the user has given the appropriate consents.
       

    3. All notices sent to you will be sent to the email address provided with your registration details (as updated by you). By accepting these terms you give your consent to receive communications from us by email and you agree that all agreements, notices, disclosures and other communications that we provide to you by email satisfy any legal requirement that such communications be in writing.
       

    4. Any personal information that you provide to us in using the Website or as a member will be handled in accordance with our Privacy and Data Protection Policy.

    5. All transactions for purchase of intangible products, ebooks, pdf downloads, resource material, videos and online content are made through payment gateways such as PayPal or Stripe that use SSL encryption. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries and your details are not stored during this process.
       

13. Intellectual Property

    1. By providing any content for distribution by the us (such as before and after photographs, written testimonials, or messages exchanged with Rachel Aust within the Eat Run Lift training app) you expressly grant us a worldwide, royalty-free, perpetual, irrevocable licence to use, copy, store, perform, display and distribute such content.
       

    2. The format and content of the Website is protected by Australian and international copyright and we reserve all rights in relation to our copyright whether owned or licensed to us and all rights are reserved to any of our registered and unregistered trademarks (whether owned or licensed to us) which appear on the Website.
       

    3. This Website or any portion of this Website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not systematically extract and/or re-utilise parts of the contents of the Website without our express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of the Website without our express written consent.
       

14. International Use

    1. You shall comply with all foreign and local laws and regulations which apply to your use of our Website in whatever country you are physically located, including without limitation, consumer law, export control laws and regulations.
       

15. General

    1. These conditions are governed by and construed in accordance with the laws of Victoria, Australia. You agree, as we do, to submit to the non-exclusive jurisdiction of the Australian courts.
       

    2. If you breach these Terms of Use and we decide to take no action or neglect to do so, then we will still be entitled to take action and enforce our rights and remedies for any other breach.
       

    3. We will not be responsible for any breach of these Terms of Use caused by circumstances beyond our reasonable control.
       

    4. We may make changes to the format of the Website at any time without notice.
       

    5. We require that our clients be over the age of 18 or have express written permission of their parents before we can begin a coaching arrangement. Please do not purchase our products if you are under 18 without first getting written permission from your parent or guardian.

    6. In case you are not redirected back to our website after purchase or you do not receive an email from us with a link to the product of your purchase, you can immediately contact us at hello@eatrunlift.me with your transaction details, including the email ID through which the payment was made. We will revert back to you with your product details and download link as soon as possible.

    7. Eat Run Lift reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice.

MORE+ Membership Terms

By joining MORE+ you agree to these terms.

These are Eat Run Lift’s terms of use, and they apply to all members of MORE+. “We,” “our” or “us” refers to Eat Run Lift, Rachel Aust and our subsidiaries. MORE+ refers to our exclusive members only private hub. By joining MORE+ you agree to these terms and to the other policies we post. Please read them carefully and let us know if you have any questions.

Your account

To join MORE+ you must be at least 18 years old or have your parent’s permission. You are responsible for anything that occurs when anyone is signed in to your MORE+ account, as well as the security of the account. Please contact us immediately if you believe your account is compromised.

All about being a member of MORE+

As a member, you’re joining MORE+ to be part of an exciting movement to support Rachel Aust while you get special benefits, like access BTS content, updates, exclusive videos, exclusive recipes, challenges, discounts, and more. In exchange, you pay Eat Run Lift for access on a monthly subscription basis. To become a member, simply create an account, add your preferred payment method, and once payment has been received you will be given access immediately. You can see the details as you join, as well as in the receipt sent to you after each successful payment.

You may cancel your membership payments at any time. For monthly subscriptions, cancelling your membership will result in immediate loss of access to MORE+. These include when you cancel your membership subscription, your payment method fails, or you delete your account.

Depending on your location, some banks may charge you a foreign transaction fee for your membership subscription. Eat Run Lift does not control this charge, but it is typically around 3% . Please contact your bank for more information.

Refunds. Our policy is No Refunds, though we will allow for some exceptions where refunds are granted in our sole discretion.

Cancelling your account. The subscription is charged monthly, so once the money has been taken out of your account, you have immediate access. You can cancel anytime you like via the Manage Account button inside the membership. Please note that you will be removed from MORE+ immediately once you have cancelled your subscription. For the most value, we recommend that you cancel your subscription the day before the next billing period.

Privacy
Policy

At Eat Run Lift we are dedicated to safeguarding and preserving your privacy when visiting our site or communicating electronically with us. This Privacy Policy, together with our terms of use, explains what happens to any personal data that you provide to us, or that we collect from you when you are on this site. We do update this Policy from time to time so please do return and review this Policy regularly. For the purpose of the Data Protection Act 1998 and European Union’s General Data Protection Regulation (GDPR) 2018 our data controller is Rachel Aust.

Information We Collect
In operating our website we may collect and process the following data about you: details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data. Information that you provide by filling in forms on our website, such as when you registered for information or make a purchase. Information provided to us when you communicate with us for any reason.

Use of Cookies
We may on occasion gather information regarding your computer whilst you are on our website. This enables us to improve our services and to provide statistical information regarding the use of our website to our advertisers where appropriate. Such information will not identify you personally it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever.

Similarly to the above, we may gather information about your general internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our website and the service that we provide to you. All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.

Use of Your Information
The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes: to provide you with information requested from us, relating to our products or services. To provide information on other products which we feel may be of interest to you, where you have consented to receive such information. To meet our contractual commitments to you. To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.

If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you. We may contact you about these goods and services by any of the methods that you consented at the time your information was collected.

If you are a new customer, we will only contact you if you have provided consent and only by those means you provided consent for. 

Storing Your Personal Data
Data that is provided to us is stored on secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety. The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.

Disclosing Your Information
We do not sell, disclose, or release any of your personal data. We are not connected to any third parties or subsidiaries.

Access To Information
The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee which covers our costs in providing you with the information requested. Should you wish to receive details that we hold about you please contact us using one of the contact forms.